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We are here to help you

Questions about a piece of furniture, an order, or a delivery? Choose how you prefer to contact us.

Most common questions

How much is shipping?

Kerbside delivery is free in mainland Spain and the Balearic Islands. You pay nothing extra for standard shipping.

If you need delivery to your home, delivery to a specific floor, or assembly, please write to us before purchasing at contact@kayurihome.com and we will confirm whether it is possible and the price.

How long does it take for my order to arrive?

Each product lists its estimated delivery time on the product page, as this depends on the brand and the item. The order is processed on the first business day after purchase, and delivery times are calculated in business days.

When the shipping carrier picks up your order, we will send you a tracking link.

Can I return a product?

Yes. You have 14 calendar days from the date you receive your order to return it without giving any reason. Please contact us first at contact@kayurihome.com, and we will tell you how and where to send it.

The product must be returned in its original packaging, unassembled and unused, with all its parts. You are responsible for the return shipping costs.

Can I cancel an order?

Yes, as long as it hasn't been shipped. Write to us as soon as possible at contact@kayurihome.com with your order number. If it has already left the warehouse, you can return it when you receive it.

Can I request more information about a product?

Yes. Each product page includes dimensions, materials, condition, and delivery time. If you need any additional information, please email us at contact@kayurihome.com or contact us via WhatsApp at +34 644 34 77 19, stating the product name or reference number.

Send us a message

If you write to us about a product, please provide its name or reference number. Or email us at contact@kayurihome.com.